Privacy Policy
How Complete Reality Pty Ltd collects, uses and protects your personal information.
Please review this policy with your adviser before launch to make sure it matches how your business handles personal information.
Complete Reality Pty Ltd ("we", "us") respects your privacy. This policy explains how we collect, use and protect personal information in line with the Australian Privacy Principles.
What we collect
When you request an appraisal or contact us, we collect the details you provide, such as your name, phone number, email address, property address and information about your plans. Our website may also collect technical information such as your browser type and pages visited.
How we use it
- To prepare your appraisal and respond to your enquiry
- To provide real estate services you ask us for
- To send you property information, where you have agreed to receive it
- To meet our legal and regulatory obligations
Who we share it with
We don't sell your personal information. We may share it with service providers who help us run our business (for example, website hosting, email and marketing platforms) and where required by law.
Marketing
You can opt out of marketing messages at any time by using the unsubscribe link or contacting us.
Access and correction
You can ask to access or correct the personal information we hold about you by contacting us using the details on our website.
Complaints
If you have a concern about how we have handled your information, please contact us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.